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USI-TIS

A subsidiary of USI Affinity.  They offer trip cancellation insurance, global visitors medical, and student travel insurance.

Their plans are mostly underwritten by National Union Fire Insurance Company of Pittsburgh, PA (which is owned by Chartis - AIG).  Claims are administrated by Travel Guard.

The specialize in providing travel insurance for Alumni Associations and Non-profit travel groups.  Unlike most travel insurance plans, their plans are rated based on a percentage of the travelers trip cost so therefore a small change in the trip cost will change the premium.

Originally located in Walnut Creek, CA., Travel Insurance Services was established in 1971 by Ralph Davis, a former tour operator.  Several years ago they were purchased by a national brokerage company, Bertholon-Rowland Corp. which merged into USI Affinity.  In September of 2012 they moved from Walnut Creek, CA to Columbus, OH.

Located at: 3070 Riverside Drive
                 Columbus, OH 43221

Reliability:  A+ Rating from BBB

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User reviews

Average user rating from: 2 user(s)

Overall rating 
 
9.5
Customer Service 
 
10.0  (2)
Ease of understanding coverage 
 
9.0  (2)
Ease of submitting a claim 
 
N/A  (0)
Timeliness of claim payment 
 
N/A  (0)
Ratings (the higher the better)
Customer Service*  
How was you experience at buying the policy?
Ease of understanding coverage*  
Was the coverage easy to understand?
Ease of submitting a claim  
How easy was it to submit a claim including completing any claim forms?
Timeliness of claim payment  
Was the claim handled in a timely manner and was it paid correctly?
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Travel Insurance Services - USI 2012-09-23 20:15:13 diAN MEADORS
Overall rating 
 
9.0
Customer Service 
 
10.0
Ease of understanding coverage 
 
8.0
Ease of submitting a claim 
 
N/A
Timeliness of claim payment 
 
N/A
Reviewed by diAN MEADORS    September 23, 2012

GREAT SERVICE AND EXPERIENCE

I HAD NO CLAIMS SO I CAN'T COMMENT ON THAT

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Travel Insurance Services - USI 0000-00-00 00:00:00 Thomas Miller
Overall rating 
 
10.0
Customer Service 
 
10.0
Ease of understanding coverage 
 
10.0
Ease of submitting a claim 
 
N/A
Timeliness of claim payment 
 
N/A
Reviewed by Thomas Miller    November 29, 2014
Last updated: August 20, 2012

Travel Insurance for Cabo San Lucas trip

I did not have to use the insurance, but found it very easy to understand and to purchase. Because I was working with one way tickets there and back to get the best airfare price, I could not get insurance through Travelocity that would encompass both legs of our trip. Your company was able to do this with no problem. I would use your company again..

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